Terms of Service

Acceptance of Terms

By accessing or using the CargoLink platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Booking & Services

All bookings made through the platform are subject to carrier availability and carrier verification. Fulfillment is governed by the agreed logistics service terms between you and the selected carrier or freight forwarder.

Payments & Fees

Quoted prices are estimates and may vary based on final cargo dimensions, weight, and applicable surcharges. CargoLink charges a service fee on completed bookings. All fees are clearly disclosed before confirmation.

Liability

CargoLink acts as an intermediary between shippers and freight forwarders. We are not liable for cargo loss, damage, or delay, which is subject to the carrier's terms and applicable international conventions including the Hague-Visby Rules.

Privacy

Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We collect and process personal data in accordance with applicable data protection laws.

Termination

CargoLink reserves the right to suspend or terminate your account at any time for violation of these terms. You may also terminate your account at any time by contacting our support team.

Governing Law

These Terms shall be governed by and construed in accordance with applicable international commercial law. Any disputes shall be resolved through binding arbitration in accordance with standard commercial arbitration rules.