Privacy Policy

Introduction

CargoLink ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform.

Information We Collect

We collect information you provide directly to us, including: account information (name, email, password), company details (address, tax ID), shipment history and logistics data, and shipment details (origin, destination, cargo description).

How We Use Your Information

We use your data to provide our logistics services, match shippers with freight forwarders, process bookings, send service-related communications, and improve platform performance. We do not sell your personal data to third parties.

Data Sharing

We share your information with freight forwarders and carriers only as necessary to fulfill a booking. We may also share data with service providers who operate under strict confidentiality agreements on our behalf.

Data Security

We implement industry-standard security measures including encryption in transit and at rest, strict access controls, and regular security audits to protect your information from unauthorized access.

Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also request data portability or withdraw consent. To exercise these rights, contact us at osama@cargolink.sa.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion at any time, subject to legal and contractual obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the platform. Continued use of the platform constitutes acceptance of the updated policy.